Transforming Bathrooms, Transforming Lives
At USA Bath, we're committed to providing exceptional services that elevate the overall bathroom experience. Our team of experts is dedicated to delivering top-notch products and solutions that meet the needs of our customers. With a focus on quality, innovation, and customer satisfaction, we strive to be the go-to solution for all your bathroom needs.
Services
At USA Bath, we offer a wide range of services designed to enhance the functionality, comfort, and style of your bathroom. From luxurious shower systems to sleek and modern plumbing fixtures, we've got you covered. Our services include:
- Bathroom Design: Our expert designers will work closely with you to create a custom bathroom design that meets your unique needs and preferences.
- Plumbing Installations: Our team of skilled professionals will expertly install your plumbing fixtures, ensuring a seamless and efficient bathroom experience.
- Shower Systems: Our shower systems are designed to provide a luxurious and rejuvenating experience, with features like rainfall showerheads and body sprays.
- Tile Installation: Our tile installation services include consultation, design, and installation of tile surfaces for your bathroom.
Expertise
At USA Bath, we take pride in our expertise and professionalism. Our team consists of:
- Certified Technicians: Our technicians are certified in plumbing and bathroom design, ensuring that your bathroom is installed and designed to perfection.
- Experienced Installers: Our installers have years of experience in bathroom installations, guaranteeing a smooth and hassle-free installation process.
Customer Service
At USA Bath, we're committed to providing exceptional customer service. Our team is dedicated to ensuring that your bathroom experience is nothing short of exceptional. From consultation to installation, we're here to guide you every step of the way.
Overall Experience
The majority of customers have reported a positive experience with Bath Planet/USA Bath, praising the company's professionalism, cleanliness, and attention to detail.
Installation and Quality of Work
Many reviewers have complimented the installation team, highlighting their efficiency, courtesy, and expertise. The quality of the materials and workmanship has also been praised, with several customers expressing satisfaction with their new bathrooms and showers.
Customer Service
The office staff has been commended for their responsiveness, patience, and helpfulness in addressing customer requests and changes. Some reviewers have also appreciated the attention to detail shown by the installers, who took the time to explain the process and ensure customer satisfaction.
Positive Comments
Reviewers have praised individual installers, such as Tim, Jordy, Daniel, and Paully, for their exceptional work and dedication to customer satisfaction.
Negative Comments
A few customers have expressed dissatisfaction with the company's sales tactics, including the requirement for a 60-minute sales pitch and the lack of flexibility in their pricing. Some have also experienced delays, poor workmanship, and issues with the quality of materials.
Common Complaints
The main complaints include:
- Poor sales tactics
- Delays and poor project management
- Questionable quality of materials
- Lack of flexibility in pricing
- Unprofessional behavior from some staff members