Transform Your Space, Elevate Your Style
Empowering Your Vision with Quality Materials and Expertise
Stonewood Kitchen & Bath has been proudly serving the Hampton Roads area since 2014, specializing in crafting dream kitchens and bathrooms using the finest materials and expert craftsmanship. We believe that your kitchen or bathroom should be a reflection of your unique style and functional needs.
The Stonewood Difference
Our commitment to our clients extends far beyond simply providing materials. We take the time to understand your vision, provide personalized guidance, and ensure your complete satisfaction throughout the process. From initial consultations to meticulous installations, our experienced team works collaboratively with you to bring your project to life.
1. Custom Cabinet Design & Installation
- Diverse styles to suit your taste, from traditional to modern.
- High-quality solid-wood cabinets built to last.
- Detailed attention to every detail, ensuring precise measurements and flawless installation.
2. Premium Countertop Selection
- Breathtaking natural stone countertops like granite and quartz.
- Variety of colors and patterns to complement any aesthetic.
- Engineered for exceptional durability and longevity.
3. Expert Design Consultation
- One-on-one consultations with our experienced design consultant.
- Personalized layout plans and 3D renderings to visualize your dream space.
- Comprehensive cost estimates and project planning.
4. User-Friendly Design Tools
- Access to our online Kitchen Planner allows you to:
- Explore various layouts and cabinet styles.
- Experiment with countertop colors and patterns.
- Create your personalized kitchen design virtually.
Beyond the Material
We recognize that your kitchen or bathroom is more than just materials. It's a reflection of your unique personality and way of life. We take the time to understand your vision, ensuring that the final result exceeds your expectations.
Join us in creating your dream space - schedule your free consultation today!
Customer Service Issues
The majority of the reviews mentioned poor customer service experiences, including being ignored, refused service, and ignored questions about the quality and service delivery. Some customers reported being treated rudely, such as being spoken to in a different language, and being told to pick up and install products on their own.
Order and Installation Issues
Several customers reported issues with their orders, including receiving incorrect or incomplete products. In one instance, a customer was told that they were given what they paid for and would have to pay for additional pieces, only to be told later that the pieces were left behind.
Quality Concerns
Some customers expressed concerns about the quality of the products and services provided. One customer mentioned that the company did not provide any guarantees or warranties, and another reported that the company refused to fix mistakes made during installation.
Positive Experiences
On the other hand, some customers reported positive experiences, including fast delivery, beautiful countertops, and professional installation. One customer mentioned that the company was able to accommodate custom requests and provided a high-quality finish.
Design and Installation Issues
A few customers reported issues with the design and installation of their products, including caulking and blending issues with countertops and tile backsplashes.
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