Transforming Spaces, Fulfilling Dreams
At Carpentry by Michael, we're dedicated to providing top-notch home improvement services to homeowners in Chicago and the North Shore. As a general contracting and carpentry company, we specialize in interior renovations, focusing on kitchens, bathrooms, and more. With over 35 years of experience in the industry, our team, led by Michael Coletto, is committed to delivering exceptional results that exceed our clients' expectations.
Our Services
We offer a wide range of services designed to transform your home into a haven of comfort and style. From kitchen and bathroom remodeling to cabinetry, porches, and decks, attic conversions, interior moldings, fireplace facades, bookcases, tiling, room additions, basement remodeling, home offices, mud rooms, kids' rooms, outdoor patios, and landscaping, we've got you covered. Our team of experts will work closely with you to understand your unique needs and bring your vision to life.
Our Story
Michael Coletto, the owner and founder of Carpentry by Michael, has spent 35 years honing his craft, working with skilled journeymen, including his father. With a passion for making clients' dreams a reality, Michael has developed a reputation for meticulous attention to detail and unwavering commitment to client satisfaction. His experience and dedication are evident in every project he completes.
Why Choose Us
At Carpentry by Michael, we pride ourselves on our ability to listen to our clients' needs, provide expert guidance, and deliver exceptional results. Our team is dedicated to ensuring that every project is completed to the highest standards, on time, and within budget. We understand that your home is your sanctuary, and we're committed to helping you create a space that reflects your unique style and personality.
Get in Touch
If you're looking for a trusted partner to help you achieve your home improvement goals, we invite you to contact us today. We'd be delighted to discuss your project, answer any questions you may have, and provide a free consultation and estimate.
Professional and Poor Customer Service
Some reviewers have had a positive experience with Carpentry by Michael, commending Michael and his crew for being "a pleasure to work with, " "very experienced and professional, " and providing "outstanding craftsmanship" in their reviews.
However, other reviewers have had a negative experience with the company, citing poor customer service, such as a lack of communication, missed appointments, and unprofessional behavior. One reviewer even reported using "foul language" in a text message exchange.
Specific Issues
Some specific issues reported by reviewers include:
- Difficulty in scheduling appointments or communicating with the company
- Unprofessional behavior, such as cancelled meetings and poor communication
- Poor craftsmanship, including uneven floors and ceilings, incorrectly installed windows, and poorly installed heating and plumbing
- Unreasonable prices, with one reviewer reporting a bid of $35,000 for a job that should have cost $12,000
Mixed Opinions
Some reviewers have reported mixed opinions about the company, with one reviewer apologizing for his company's behavior in a text message and another reviewer praising the company's craftsmanship while criticizing their customer service.
Conclusion
Overall, it is unclear whether Carpentry by Michael is a reliable and trustworthy company based on the mixed opinions and criticisms reported by reviewers.
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