Empowering Your Vision, One Bathroom at a Time
At Ideal Cabinets, we pride ourselves on being a family-owned and operated business with over 50 years of experience in providing fine custom cabinetry to the Roanoke and New River Valleys. Our team has over 175 years of combined experience in the kitchen design and cabinet industry, making us one of the most experienced and reputable cabinetry companies in the region.
Our Mission
Our mission is to provide exceptional custom cabinetry and design services that exceed our customers' expectations. We believe that every project should be centered on our customers' homes, budgets, and desires. We take the time to understand our customers' visions and work with them to bring their designs to life.
Our Standards
At Ideal Cabinets, we understand that quality is not just about the cabinets themselves, but also about the entire project from start to finish. We are committed to delivering exceptional quality and finish, paying attention to even the smallest details to ensure that our customers are thrilled with the final result.
Our Team
Our team of designers and installers are experienced professionals who are dedicated to providing top-notch service and exceptional results. We take the time to understand our customers' needs and work closely with them to ensure that their designs meet their expectations.
Our Services
We specialize in creating beautiful, functional spaces for kitchens, bathrooms, living rooms, offices, and more. Our design services include:
- Kitchen Design: Designing kitchens that meet the unique needs and lifestyles of our customers.
- Bathroom Design: Enhancing bathrooms with beautiful design and functionality.
- Interior Spaces: Creating functional and beautiful interior spaces, including closets, offices, and entertainment centers.
- Cabinet Design: Designing and building custom cabinets that meet our customers' needs and exceed their expectations.
Our Testimonials
Our customers have graciously shared their experiences and testimonials with us. We are proud to have a reputation for delivering exceptional quality and service.
Overall Experience
Reviews Mentioning Customer Service
The staff at Ideal Cabinets have received praise for their professionalism and expertise in designing and leading projects. Adriana's expertise in particular has made a customer's life easier. Keith at the Christiansburg location has also been commended for taking the time to understand a customer's vision and working within their budget to provide the best kitchen option.
Reviews Mentioning Quality of Work
The quality of work done by Ideal Cabinets has been described as "flawless" and "beautiful". The installers used for cabinets and countertops have been praised as "top notch".
Reviews Mentioning Communication
Some customers have expressed disappointment and frustration with the communication from Ideal Cabinets. One customer felt that they were not replied to as a new customer, while another was upset about not being informed of a price increase for a project.
Reviews Mentioning Pricing
There have been complaints about the pricing of Ideal Cabinets' services. One customer was quoted a price and then billed a higher amount without being informed, leading to feelings of being taken advantage of. Another customer has warned others to get a signed estimate to avoid similar issues.
Reviews Mentioning Employee Behavior
One customer has expressed disgust at the behavior of Ideal Cabinets' employees while driving, which they felt reflected poorly on the company.
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