Experience the Power of Expert Design and Installation
Welcome to The Cabinet Factory, where we have been committed to providing top-quality design and installation services for over four decades. Founded in 1980 by George H. Lewis, our family-owned and operated business has been a staple in the Delaware, Pennsylvania, and New Jersey areas. Our team of experienced professionals is dedicated to turning your kitchen remodeling dreams into a reality.
Our Services
At The Cabinet Factory, we specialize in kitchen design and cabinetry, offering a wide range of services tailored to suit your needs. Our team of expert kitchen designers works closely with you to transform your vision into a beautiful, functional space that meets your unique requirements.
*Kitchen Design*: Our kitchen design staff is dedicated to working with your vision to take your project from concept to completion. We offer cost-effective kitchen remodeling services, ensuring a stress-free process with quality cabinets, professional kitchen designers, and experienced craftsmen. We believe that the kitchen is the heart and soul of a home, and our mission is to create a space that reflects your personality, lifestyle, and specifications.
*Cabinet Design for Any Room*: We are your one-stop shop for all your cabinetry needs. From bathrooms and closets to bars and offices, our quality cabinets add a touch of class to any living area. Our experienced designers help you prioritize your wish-list, ensuring that your custom cabinets fit your available space and budget. We offer only the finest American-made cabinets, built with meticulous attention to detail and using the best materials available.
*Granite/Quartz Counters*: When upgrading the appearance of your kitchen and bathrooms, we make it easy to find the best countertops and slabs for your home. Our exquisite selection of natural stone and quartz slabs enhances the aesthetic of your space with a natural approach. Our experienced staff helps you throughout the design process, ensuring the stone is capable of withstanding the demanded usage. Our wide selection of natural stone, including granite, marble, and quartz, is unsurpassed in the market.
*Custom Granite Countertops*: We offer a wide selection of custom granite countertops. Our granite countertops are a favorite because they have the highest range of hardness with a high resistance to wear and tear, making them the perfect material for countertops. Whether you are searching for granite, marble, or quartz, we offer a wide selection of natural stone that is unsurpassed in the market. Our experienced staff helps you find your dream stone in a color that complements your home's overall style.
*Commercial Services*: In addition to our residential services, we also provide commercial kitchen design and installation services. Our experienced team is equipped to handle projects of any scale, from small cafes to large-scale restaurants and institutional kitchens. Our goal is to create a functional, efficient space that meets your unique needs while maintaining your brand's aesthetic.
Our Process
At The Cabinet Factory, we believe in a streamlined process that ensures a smooth, efficient experience for our clients.
1. Meet & Agree: We begin with a visit to our Wilmington showroom, where we listen to your story, discuss your ideas, and make recommendations.
2. Idea & Concept: We then schedule an in-home assessment to provide you with a proposal and timeline, taking into account your design preferences, budget, and specifications.
3. Design & Create: Our designers provide you with a few options that complement your home and vision. We help with appliances, hardware, finishes, backsplash tile selection, and countertop installation.
4. Build & Install: Our workmen arrive on time and complete demolition, installation, plumbing, electrical work, tile and countertop installation, and fine carpentry finishes within the agreed-upon timeframe.
Cabinet Factory of Wilmington Reviews
The reviews for Cabinet Factory of Wilmington are mixed, with some customers expressing satisfaction with their experiences, while others have had issues with customer service and the quality of their products.
Problems with Customer Service and Product Quality
Several reviewers have reported poor customer service from the company, including Fred L., who had issues with his crown molding, oak trim piece, and drawer fronts. Fred claimed that the company made mistakes with his order and refused to refund his money or correct the errors. He accused the company of having fake review profiles and warned other potential customers to be wary.
Another reviewer, who wanted to remain anonymous, also reported poor customer service and issues with missing and incorrect items. The reviewer claimed that the company promised to correct the errors, but never followed through.
Positive Reviews
On the other hand, many reviewers had positive experiences with Cabinet Factory of Wilmington. Clark, who gave the company 5 stars, praised Sam for his helpfulness and beautiful design work. Mitch Dean, who also gave 5 stars, raved about the company's professionalism and said they were a "team" that made his renovation dreams come true.
Other reviewers, including Melissa Stewart, Matt Brennan, Carl Jacobsen, Beau Arrich, and Kronos Blade, all gave the company 5 stars and praised their professionalism, responsiveness, and quality products.
